Refunds or store credit may be issued solely at Fungies INC’s and Vendors discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions:The time of your request for refund/credit is no more than 7 days from the time of purchase.

The game has not been activated or downloaded (including keyless redemption).The game activation key (including any bonus or beta keys) has not been disclosed to you by email or web page.We are unable to process refunds 48 hours before a game is due to be released or preload begins.Due to Paypal limitations, Paypal refunds cannot be processed any later than  120 days from purchase.

EU Customers:

If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period").

You will lose your right of withdrawal if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period.

Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.

A product key can be returned to receive a refund in two cases:

Before the product code is viewed (not displayed).

If there's an issue with the product code itself (it is either invalid or previously used).

If you face an issue with your purchased key, contact our Customer Support Team (via Chat widget our support@fungies.io).

I have already displayed the key, and I want to return it?

In case you changed your mind only after viewing the key, and you want to return the product key to get a refund, then that is unfortunately not possible.

We are a digital key marketplace, not a platform, and the seller of your product is not a direct publisher of the key, thus, they do not have any technical means to revoke or deactivate a viewed key.

For any other matters please write to: support@fungies.io.

Refunds or store credit may be issued solely at Fungies INC’s and Vendors discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions:The time of your request for refund/credit is no more than 7 days from the time of purchase.

The game has not been activated or downloaded (including keyless redemption).The game activation key (including any bonus or beta keys) has not been disclosed to you by email or web page.We are unable to process refunds 48 hours before a game is due to be released or preload begins.Due to Paypal limitations, Paypal refunds cannot be processed any later than  120 days from purchase.

EU Customers:

If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period").

You will lose your right of withdrawal if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period.

Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.

Refunds or store credit may be issued solely at Fungies INC’s and Vendors discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions:The time of your request for refund/credit is no more than 7 days from the time of purchase.

The game has not been activated or downloaded (including keyless redemption).The game activation key (including any bonus or beta keys) has not been disclosed to you by email or web page.We are unable to process refunds 48 hours before a game is due to be released or preload begins.Due to Paypal limitations, Paypal refunds cannot be processed any later than  120 days from purchase.

EU Customers:

If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period").

You will lose your right of withdrawal if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period.

Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.

Refunds or store credit may be issued solely at Fungies INC’s and Vendors discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions:The time of your request for refund/credit is no more than 7 days from the time of purchase.

The game has not been activated or downloaded (including keyless redemption).The game activation key (including any bonus or beta keys) has not been disclosed to you by email or web page.We are unable to process refunds 48 hours before a game is due to be released or preload begins.Due to Paypal limitations, Paypal refunds cannot be processed any later than  120 days from purchase.

EU Customers:

If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period").

You will lose your right of withdrawal if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period.

Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.